Frequently Asked Questions
Everything you need to know about shopping with Nykaa Fashion International.
Do you offer international shipping?
Yes, Nykaa Fashion International ships to over 100 countries worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also monitor your shipment status through the 'My Orders' section on our website.
What is your return policy for international orders?
We offer a 15-day return policy for most items, provided they are unused, unwashed, and have all original tags attached. Please note that return shipping fees for international orders are the responsibility of the customer.
Are customs duties and taxes included in the price?
Product prices do not include international customs duties or local taxes. These charges are determined by your country's customs office and must be paid by the recipient upon delivery.
What payment methods do you accept?
We accept all major international credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized payment gateways depending on your region.
How do I ensure I pick the right size?
Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. We recommend comparing these measurements against your own to ensure a perfect fit.