Returns & Exchanges
At Nykaa Fashion International, we aim to ensure your style journey is seamless, offering a hassle-free 15-day return policy for most items in their original condition. We provide global pick-up services to ensure your returns are handled with the same care as your initial delivery.
Initiate Request
Log into your account, navigate to 'My Orders', and select the items you wish to return along with the reason for the request.
Prepare Package
Place the items in their original packaging with all brand tags, dust bags, and authenticity cards intact to ensure a successful quality check.
Handover to Courier
Our international logistics partner will schedule a pickup from your doorstep; please ensure you print and attach the provided return shipping label.
Quality Check & Refund
Once the item reaches our warehouse and passes quality inspection, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing